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๐ŸŒ Alex Collis

International/CX Chief Customer Officer
2
Meetings
0
Ideas Raised
1
Active Weeks

๐Ÿ“ Quick Notes

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๐Ÿ“… Week of Mar 09, 2026
๐Ÿ“ž Sync with Jack Krause (Satori) - Retail
2026-03-13
53 min ยท Danielle, Jackakrause, Alex Collis, Gillian, Hudson
  • **Introductions** (04:20 - 05:20)
  • Cherrie Teves as Chief Financial Strategy
  • Alex Collis as Chief Customer Officer
  • Jack Krause as investor and strategic advisor
  • **Retail Expansion Plans** (07:45 - 08:49)
  • Two confirmed store leases in Northeast
  • Focus on tier two markets near competitors
  • **Brand Pillars** (08:49 - 12:30)
  • Mental health, community, and connection
  • Immersive retail experiences
  • **Live Content Hubs** (12:30 - 23:30)
  • Influencers conducting live streams and activations
  • Dynamic store experiences with monthly events
  • **Integration of Retail and Digital** (05:20 - 18:23)
  • Unified marketing and finance approach

๐ŸŽฏ Action Items

Explore loyalty program opportunities that drive subscription-like engagement and tie in-store to online repeat purchase behavior (47:30)
๐Ÿ“ž Product Launch Meeting
2026-03-09
63 min ยท Stephanie, Danielle, Kristen, Jared, Emilycaprara
  • ๐Ÿ“… **Product Launch Calendar Adjustments** (02:07 - 02:07)
  • Adjusted product launch calendar to address May launch overload by moving several launches to March and April.
  • Notably shifting the Do Not Disturb Plush Robe ahead to March 31 and the Luna Lounge shorts sets to the third week of April.
  • โœˆ๏ธ **Travel Essentials Redesign** (04:20 - 04:20)
  • Travel Essentials product is being redesigned with a new fit, causing removal from immediate calendar.
  • Replaced by Airplane Mode straight leg pants launch with expected images.
  • ๐Ÿงธ **Teddy Bear Keychain Launch** (05:57 - 05:57)
  • Tentatively set for May 10, available in eight colors with packaging development underway.
  • Undecided if product will be sold or exclusively used for Gift With Purchase (GWP) strategies.
  • โœ… **Compliance Process for Teddy Production** (08:00 - 08:00)
  • Compliance process noted for toy registration number needed before teddy production can proceed.
  • Payment is pending with expected two-week turnaround post-payment.
  • ๐Ÿšš **Shipping Delays Impacting Timeline** (10:23 - 10:23)
  • Shipping delays due to Chinese New Year and vendor fabric sourcing impacting timeline.
  • Urgency expressed to accelerate keychain/teddy launch for May or sooner.
๐Ÿ’ก Opportunities & Ideas

Specific ideas and proposals Alex has raised in meetings. Only includes ideas they directly contributed.

No opportunities captured yet.