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๐Ÿ’ฌ Courtney

CX CX Lead
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๐Ÿ“… Week of Mar 02, 2026
๐Ÿ“ž Minimalist Fit/Leopard/Camo/Travel Essential Transition Plan
2026-03-06
31 min ยท Edward, Michelle, Danielle, Curry Ridings, Enrique Cordero
  • **Inventory Cuts Post-CNY** (00:01 - 00:54)
  • Vendors instructed to cut inventory into new minimalist fit for specific styles: Airplane Mode (~105,000 units), Tranquil (16,000 units), Camo (35), Pastel (80), Affirmation (27).
  • **Fit Changes Perceptibility** (00:54 - 01:36)
  • Airplane Mode, Signature, and Tranquil have noticeable fit differences.
  • Camo, Pastel, and Affirmation changes are subtle, likely avoiding returns.
  • **Inventory Management Strategies** (01:36 - 03:10)
  • Discussion on running old and new fits concurrently.
  • Sell through old stock first, handle size prioritization and reorder processes.
  • **SKU Assignment Proposal** (03:10 - 04:01)
  • Assign new SKUs to styles with material fit changes (Airplane Mode, Signature, Tranquil).
  • Keep existing SKUs for minor changes (Camo, Pastel, Affirmation).
  • **Fit Validation Samples** (05:00 - 05:00)
  • Sampling of new fit hoodies to Miami studio suggested for fit validation.
  • **Customer Communication on Fit Changes** (05:00 - 06:09)
  • Emphasis on communicating minor fit differences via FAQs.

๐ŸŽฏ Action Items

Lead development of customer communication strategy including FAQ content and return policies for fit changes (05:00)
Collaborate with marketing on creator ad content featuring side-by-side comparisons for fit education (28:35)
๐Ÿ’ก Opportunities & Ideas

Specific ideas and proposals Courtney has raised in meetings. Only includes ideas they directly contributed.

We could also create an FAQ of like, we're.
๐Ÿ“ž Minimalist Fit/Leopard/Camo/Travel Essential Transition Plan ๐Ÿ“… 2026-03-06 ๐Ÿ†• New